URA releases last-mile delivery guide for developments
URA has released a new guide to improve delivery experiences in developments. The guide provides design and operational practices for developers and building owners.
The Urban Redevelopment Authority (URA) has released a new guide to improve delivery experiences in developments. The guide, titled 'Last-mile Delivery Guide for Developments', provides design and operational practices that can be implemented within developments to enhance the delivery experience for different stakeholders, including delivery personnel, residents, tenants and security officers. The guide is intended for developers, building owners, property managers, qualified persons and architects.
What is the last-mile delivery guide?
The guide outlines design and operational practices that can be implemented within developments to improve delivery experiences. It includes recommendations for the layout of delivery areas, the placement of delivery points and the management of delivery traffic. The guide is intended to help developers and building owners create more efficient and safe delivery environments.
Who should follow the guide?
The guide is intended for developers, building owners, property managers, qualified persons and architects. These professionals are responsible for the design and management of developments and are therefore best positioned to implement the recommendations in the guide. The guide is not mandatory, but it is strongly encouraged that all relevant parties refer to it and adopt the recommended practices where feasible.
How does the guide relate to existing standards?
The guide supplements the technical agencies' prevailing code of practices, requirements or design standards. These existing standards should take precedence over the recommendations in the guide. The guide is intended to provide additional guidance to help developers and building owners create more efficient and safe delivery environments.
Key facts
- URA released the Last-mile Delivery Guide for Developments on 1 September 2026
- The guide supersedes the Advisory Note to Facilitate Safe and Efficient Pick-Ups at Commercial Malls (URA/PB/2022/11-SPG) dated 30 November 2022
- The guide provides design and operational practices to improve delivery experiences for different stakeholders
- The guide is intended for developers, building owners, property managers, qualified persons and architects
- The guide supplements existing technical agencies' code of practices, requirements or design standards
Source
Last-mile Delivery Guide for Developments
URA Circulars · 1 September 2026 · This brief is a summary in our own words. Read the original for the full text.
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